Senior Manager

Senior Manager

Requirements

• 5-8 years of combined knowledge, skill, and background in Wealth Management Brokerage, P&CB, Operational Risk, Audit or Compliance functions.
• University Degree and recognized Industry Qualifications – Securities / Options / Futures/Investment Management or equivalent courses.
• Strong problem solving, analytical (including qualitative and quantitative analysis) and research skills are essential as well as advanced desktop skills (e.g. excellent knowledge of Microsoft Office, Tableau, PowerPoint).
• Ability to deal effectively with senior management and multiple stakeholders.
• Strong communication and writing skills with the ability to present information effectively.
• Consulting mindset with focus on making strategically aligned business recommendations.
• Professional designation such as an MBA, CPA, CFA.

Responsibilities

• Develop, implement, and comply with the Operational Risk Framework in WM specifically for the WM Strategy, Products & Digital Investing (SP&D) team.
• Manage a team of qualified and experienced Operational Risk professionals and practitioners and be responsible for planning, developing, and executing on all aspects of the Operational Risk practice for the businesses outlined above.
• Lead the 1st line execution of the RCM program in coordination with the businesses & Compliance.
• Establish and implement appropriate oversight to ensure that RCM policies are being adhered to and exceptions are escalated to the Director.
• Implement the enhancements to RBC’s Internal Control Management Policy in SP&D.
• Act as delegate to support control assessments and annual attestations to assist lines of businesses in meeting their ongoing Internal Controls Management Policy (ICMP) and Regulatory Compliance Management (RCM) and obligations.
• Drive innovation in control design and control testing methods, working with control owners to leverage automation and data to modernize controls testing.
• Manage the rolling 12-month plan to ensure annual assessments are performed on time.
• Implement the enhancements to RBC’s Risk and Control Self-Assessment program in SP&D including the establishment of Risk Register, Risk statements and aggregation of digitized RCSA.
• Support the Director in the development, tracking and reporting of Risk Appetite for WM globally.
• Support Director in the development, tracking and reporting of Key Risk Indicator (KRI) for all BU/FUs within SP&D.
• Responsible for guiding the team in complying with RBC’s Issues Management framework and Project engagement.
• Provide expert feedback on the Operational Risk impact of major change initiatives, process improvements, and transformational projects.
• Maintain critical linkages with Centres of Governance, 2LoD Operational Risk (GRM OR), Compliance, and other critical areas of dependency for SP&D to facilitate the exchange of information and integrated solutions to operational risk issues.
• Perform Root Cause analysis of major events, Product risk reviews and IRPs.
• Attend specific WM SP&D Operating Committees and other Governance forums as the risk SME and as delegate of the Director.
• Act as a center of excellence for education and advocacy of information on RBC’s Operational Risk management practices and programs to foster sound operational risk management in WM.

Preferred Qualifications

• Excellent knowledge of Wealth Management and P&CB products, processes, and organization.
• Strong knowledge of Direct Investing and Direct Investing businesses and related front-office and back-office activities.
• Experience in securities operations within one or more businesses in WM or comparable businesses. Experience supporting Canadian investment dealers, trading.
• Familiarity with Canadian Investment Regulatory Organization (CIRO) rules and requirements.