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Senior Manager – Account Management
| Company | Uber |
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| Location | New York, NY, USA |
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| Salary | $144000 – $160000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience within the Account Management or Sales organizations
- 3 years in management preferred
- Experience being a leader among peers, influencing cross-functional partners and setting an example for others
- An entrepreneurial mindset, passion for building things, working towards a shared goal, and ownership of outcomes
- Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment
- Extensive track record of call/seller/am coaching, developing people and building high performing teams
- Excellent at building and auditing Account Management processes along with analyzing and articulating problems and opportunities therein
- High EQ and natural interpersonal skills. A connector and expert communicator
- Proven track record of leading initiatives, working cross-functionally to achieve goals, and succeeding in a team environment
Responsibilities
- Drive merchant revenue and value on Uber Eats through deepening partnerships with them, leveraging Uber Eats tools such as marketing and product adoption, as well as new and innovative initiatives
- Engage directly and through your team with local restaurants and influencers, and understand which brands are key for us to unlock
- Manage a team of highly skilled individual contributors that work to retain and grow our New York and New Jersey Restaurant Partners, while taking a people first approach to support development opportunities for members of the team
- Work cross-functionally with our Sales, Product, Operations and Analytics teams to improve the Restaurant partner’s experience and achieve revenue targets
- Work with senior leadership across the Sales and Ops org to devise and execute on the overall strategy for retaining and growing our SMB restaurant partner base
- Develop and speak to models that evaluate the economic and strategic costs and benefits of various retention and growth initiatives programs and experiments
- Contribute to a culture that is committed to growing and empowering a more inclusive and diverse team environment
Preferred Qualifications
- Knowledge of the local restaurant industry preferred
