Senior Manager – Business Continuity Management

Senior Manager – Business Continuity Management

Requirements

• 5 years of experience in Business Continuity, Business Resilience, Information Technology/Systems, Project Management, or Vendor Management from a large, complex organization.
• Professional certification in BCM (ABCP, CBCP, MBCI, or MBCP) is a plus or working towards obtaining certification.
• Strong personal computing skills (MS Office) and familiarity with BCM Planning tools and/or relational databases (e.g., Fusion Risk Management, PowerBI).
• Broad understanding of system technologies and Business Resilience/Disaster Recovery tools and techniques.
• Excellent communication skills, including the ability to develop and deliver effective user education sessions and presentation to all organizational levels.
• Proven ability to build relationships, engage, and influence others.
• Knowledge of OSFI (B10 & E21) is required.

Responsibilities

• Develop and implement transition plans for segment third-party vendors to ensure seamless continuity of operations.
• Serve as the primary contact for business continuity requirements.
• Enhance the operational business risk management framework by mapping various items daily to support resilience.
• Provide support for business continuity efforts, aligning with Manulife’s new resiliency model.
• Empower business partners to identify and manage their business continuity and operational resilience risks effectively.
• Lead and participate in key projects and initiatives, ensuring that business continuity risk is consistently considered and managed.
• Collaborate remotely with a team to achieve business goals while safeguarding our ability to deliver infrastructure services during disruptions.

Preferred Qualifications

• Professional certification in BCM (ABCP, CBCP, MBCI, or MBCP) is a plus or working towards obtaining certification.