Senior Manager – Field Effectiveness
| Company | Amgen |
|---|---|
| Location | Thousand Oaks, CA, USA |
| Salary | $127549 – $171185 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s, PhD, Associate’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Doctorate degree and 2 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- Master’s degree and 4 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- Bachelor’s degree and 6 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- Associate’s degree and 10 years sales analytics, field effectiveness, management consulting, and/or commercial operations experience
- High school diploma / GED and 12 years of sales analytics, field effectiveness, management consulting, and/or commercial operations experience
Responsibilities
- Assist in the integration and alignment of field effectiveness initiatives, ensuring seamless coordination and communication within the team and with cross-functional partners
- Implement decisions to increase the effectiveness of field forces through regular complex analysis, optimization of business processes, and the use of effective tools and techniques to manage SF
- Identify issues and opportunities related to sales fundamentals, and work with stakeholders to propose and align on SFE initiatives to build sales fundamentals and improve sales productivity within your business unit
- Manage and coordinate special projects and initiatives (e.g., Sales Force size & structure, launch readiness, Pilot test and learns) to drive field force productivity and efficiency
- Support the development and execution of field effectiveness strategies and programs, implementing tactical plans that enhance sales force performance
- Collaborate with US Analytics, Reporting, and other key stakeholders to develop robust sales force metrics and dashboards; regularly assess field performance metrics to identify areas for improvement
- Lead cohesion team meetings to ensure that all initiatives and changes are effectively managed across operations, IC, Reporting, and CRM teams
- Facilitate the execution and pull-through of field force projects by working closely with regional leadership (RSDs, RBMs), including customer targeting, field reporting, field alerts/suggestions, omnichannel/digital, and field transformation
- Monitor industry trends and marketplace developments to stay ahead of the competition and adapt capabilities to changing business needs
Preferred Qualifications
- 7+ years of experience in sales analytics, field effectiveness, or life sciences management consulting, and/or field sales within the pharmaceutical or biotechnology industry
- 2+ years of experience managing people and/or leading teams, projects, or programs
- Strategic Thinking: Ability to think creatively and with innovation to drive influence with sales leadership.
- Planning: Ability to translate business plans into objectives and align resourcing to achieve that plan.
- Critical Thinking: Strong analytical skills to diagnose business issues and adjust strategies, plans, and tactics to achieve business objectives.
- Program Management: Ability to lead cross-functional teams to identify, prioritize, and implement improvements to field operations processes.
- Collaboration: Ability to work effectively with stakeholders to ensure alignment and support for initiatives.
- Communication: Ability to clearly communicate the vision, goals, and progress of initiatives to stakeholders at all levels of the organization