Senior Manager-GenAI Offers

Senior Manager-GenAI Offers

Requirements

• Experience building GenAI/AI and user-facing products
• 8-10+ years’ relevant experience as Product Owner, including preferably also experience as Scrum Master or Agile Coach/ Mentor in 1 or more organizations
• Relevant experience in various AI or technology-driven products
• Understanding of agile principles and ways of working
• Good understanding of technology enabled business transformation, Digital transformation, Organizational transformation, delivering enterprise-level IT and Digital projects
• Strong knowledge of current GenAI technologies and their application to delivering actionable insights
• Divergent thinker who can converge ideas into tangible products
• Exceptional communications and stakeholder management skills

Responsibilities

• Driving roadmap for core features related to GenAI enterprise tools to serve case teams
• Building and testing POCs to identify and scale high value new features
• Engaging with users to understand needs and inform prioritization, with a strong focus on delivering actionable insights from data
• Partnering closely with Practice Areas to understand their specific needs, ensuring alignment of product features to support practice-specific goals, methodologies, and priorities
• Collaborating with cross-functional teams to design and deliver GenAI-enabled Offers that enhance the quality and efficiency of client deliverables
• Deliver business results and customer value
• Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the user
• Track product performance to inform future work
• Deliver on specific and measurable KPIs to be defined for your Squad
• Serve as the voice of end-user
• Translate the voice and needs of user into user stories, engaging with users and design researches consistently
• Leverage empirical and qualitative data to assess feature performance and inform prioritization
• Proactively seek user feedback to learn and better understand requirements
• Oversee what is delivered by the Squad and when
• Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when
• Define and clearly communicate acceptance criteria for output based on business & customer needs
• Support and enable the Squad to effectively deliver
• Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements
• Engage with Chapter Leads regarding resourcing and functional expertise required in Squad, aligning on requirements and responsibilities
• Provide feedback as part of performance management of Squad members and other members of the Product Portfolio
• Set an overall vision to direct and inform the Squad’s work
• Work closely with the Product Portfolio Lead to understand and drive alignment on the Product Portfolio’s business strategy, goals, and objectives
• Translate Product Portfolio objectives into a clear vision (e.g., via KPIs, sprint goals, roadmap) for your Squad to inform the creation and prioritization of the Squad’s backlog of work
• Share information about the Squad’s output and priorities with other Product Owners to ensure alignment across the organization
• Enable the organization’s agile way of working
• Model behaviors to support the organization’s transformation to an agile way of working
• Actively create and maintain a Squad culture based on the organization and Agile behaviors
• Provide informal and formal feedback within context of larger performance management system

Preferred Qualifications

• Experience in consulting is a plus
• Experience working with Practice Areas or functional teams to deliver tailored product solutions is a plus
• Understanding of how Offers are created and delivered within a consulting or enterprise environment is highly desirable
• Agile Certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus