Senior Manager – Learning & Development

Senior Manager – Learning & Development

Requirements

• Bachelor’s degree in Adult Learning, Instructional Design, or related field preferred.
• 6+ years of progressive Learning & Development experience, including 3+ years managing a team.
• Demonstrated success designing and delivering blended learning solutions across various modalities.
• Proficiency with eLearning authoring tools (e.g., Articulate 360), video editing platforms (e.g., Camtasia, Vyond, Premiere), Adobe Creative Cloud, and LMS administration (Workday Learning).
• Experience applying adult learning principles or similar frameworks, and leveraging data analytics to inform program design.
• Exceptional communication, influencing, and presentation skills with the ability to engage stakeholders at all levels.
• Proven ability to lead and mentor teams in a fast-paced environment, balancing strategic responsibilities with hands-on collaboration.
• Strong project management skills and the capacity to manage multiple priorities and deadlines effectively.

Responsibilities

• Lead, mentor, and develop a small, high-performing L&D team.
• Align team goals and initiatives with organizational objectives, ensuring measurable impact on performance.
• Cultivate an environment of collaboration, innovation, and continuous improvement.
• Oversee the end-to-end design of blended learning programs (eLearning, instructor-led training, virtual workshops, etc.) based on adult learning principles and best practices.
• Develop content using authoring tools (e.g., Articulate 360, HeyGen, ElevenLabs) and multimedia platforms (e.g., Camtasia, Vyond) to create engaging, effective learning experiences.
• Partner with internal and external subject matter experts to ensure program relevance, technical accuracy, and alignment with business goals.
• Strategic vision and collaboration for the Learning Management System (Workday Learning), ensuring system optimization and seamless learner experience.
• Analyze learning data and feedback to measure program effectiveness, track ROI, and inform continuous improvements.
• Regularly present executive-ready insights and recommendations to senior leadership.
• Conduct comprehensive learning needs assessments to identify skill gaps and prioritize areas for development.
• Collaborate with cross-functional teams to deliver customized training solutions that address immediate business challenges and long-term growth strategies.
• Create and manage a standardized training intake process to ensure efficient prioritization and resource allocation.
• Design and refine leadership development frameworks, competency models, and onboarding programs to cultivate a strong internal talent pipeline.
• Utilize assessments (Predictive Index) for coaching, leadership development, and succession planning.
• Oversee performance management initiatives and partner with HR teams to ensure continuous support for emerging leaders.
• Stay current with industry trends, tools, and methodologies to drive innovation and effectiveness in training solutions. Specifically, Artificial Intelligence.
• Evaluate and select external vendors and training providers to supplement in-house expertise.
• Implement iterative update cycles to keep content fresh, relevant, and engaging.

Preferred Qualifications

• Bachelor’s degree in Adult Learning, Instructional Design, or related field preferred.