Senior Manager – Legal Operations

Senior Manager – Legal Operations

Requirements

• Bachelor’s degree required.
• 8+ years of experience in legal operations, with a proven track record of success in scaling legal teams, processes, and technology.
• Expertise in implementing and managing legal workflows and tools, such as CLM systems (e.g., Ironclad, Lexion, Linksquares), contract management, and AI-driven legal tech.
• Experience with Salesforce integration and managing legal administration for both sales and legal teams.
• Strong background in legal team budgeting—experience with forecasting, accrual monitoring, vendor management, and cost-saving initiatives.
• Exceptional analytical skills, with the ability to generate and present data-driven reports to stakeholders at all levels of the organization.
• Proven ability to successfully manage cross-functional projects and collaborate with business teams to align legal operations with broader company goals.
• Strong communication skills, with the ability to distill complex legal and operational information into clear and concise reports, presentations, and training materials.
• Experience in training legal teams and stakeholders on new technologies and workflows to improve adoption and proficiency.
• A collaborative mindset, with the ability to build strong working relationships across departments.
• Strong project management skills with an ability to handle multiple priorities and meet deadlines in a fast-paced environment.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Own and continuously refine the Contract Lifecycle Management (CLM) system and related tools, including automation of form creation, self-service options, playbooks, and management of templates and workflows.
• Partner with cross-functional teams (Sales, IT, Procurement) to enhance the contracting process and drive seamless integrations between legal, sales, and purchasing systems, particularly Salesforce and other enterprise tools.
• Lead the Legal Team’s data analytics strategy, developing and maintaining regular reports that demonstrate the business value of legal operations, especially with tools like Ironclad.
• Develop and execute the Legal Team budget, assisting the DGC with forecasting, spend tracking, and cost-saving initiatives.
• Design and implement training programs on workflows, contract lifecycle management, and operational improvements across the legal team.
• Manage offshore contract administration personnel responsible for the administration of day-to-day legal operations, including contracts management and records retention.
• Oversee data privacy programs and ensure compliance with data governance, privacy policies, and regulations.
• Implement and track new operational processes for compliance, including data deletion and legal governance procedures.
• Streamline the process for onboarding and offboarding outside counsel, as well as internal legal team members.
• Drive the adoption and effective use of legal technology tools (e.g., Lexion/Linksquares, Salesforce, Coupa) to automate and optimize legal workflows.
• Lead the development of self-service playbooks and other tools that increase efficiency, including AI-driven solutions for contract review.
• Oversee the implementation and management of legal department tools related to project tracking, task management, and reporting.
• Collaborate closely with internal stakeholders, including Legal, IT, Finance, and Sales, to align on global contract policies, lifecycle management, and integration of legal workflows with business operations.
• Provide administrative support for the legal team, including document management, metadata validation, and troubleshooting workflow issues.
• Serve as a thought leader within the legal operations community, driving best practices, innovation, and continuous improvement across the function.

Preferred Qualifications

• JD, MBA or other advanced data analytics degree is a plus.