Senior Manager – Product Learning

Senior Manager – Product Learning

Requirements

• 5+ years of process design and implementation in learning environments
• 3+ years of virtual learning management system administration and optimization
• 3+ years experience designing and implementing virtual learning processes and workflows
• Demonstrated expertise in learning technology ecosystem management and integration
• Strong understanding of automotive software implementation and support processes
• Experience with process mapping, workflow design, and continuous improvement methodologies
• Bachelor’s degree in business, education, automotive technology, or related field
• Ability to travel up to 75%

Responsibilities

• Design and implement comprehensive virtual learning processes from needs assessment to delivery and evaluation
• Establish standardized frameworks for virtual learning that ensure consistency across all training initiatives
• Develop scalable process models that can adapt to changing business requirements
• Create governance structures for virtual learning process implementation and maintenance
• Lead continuous improvement initiatives for all virtual learning processes based on data-driven insights
• Build and refine learning process workflows that optimize resource utilization
• Lead the strategic implementation and optimization of our Learning Management System (LMS) and related technologies
• Architect comprehensive virtual learning technology ecosystems that integrate multiple platforms and tools
• Develop and document standard operating procedures for all virtual learning technologies
• Establish metrics and analytics frameworks to evaluate technology effectiveness and ROI
• Create system integration models that connect virtual learning platforms with other enterprise systems
• Implement automation and workflow enhancements to streamline virtual learning delivery
• Develop enterprise-wide virtual learning strategies aligned with business objectives
• Create frameworks for translating automotive industry knowledge into scalable learning processes
• Establish standardized methodologies for virtual content development and delivery
• Design learning journeys and process maps for different roles and competency levels
• Research and implement innovative virtual learning approaches to maximize engagement and retention
• Develop measurement strategies to evaluate learning effectiveness and business impact
• Coach teams on process consistency and best practices
• Provide mentorship to ensure training quality and knowledge transfer
• Collaborate with department heads to align training initiatives with business objectives
• Lead cross-functional training programs to improve tool utilization and process adherence
• Prioritize training initiatives based on business impact and strategic objectives

Preferred Qualifications

• Experience implementing and managing enterprise-wide virtual learning processes
• Knowledge of learning experience platforms (LXP) and integration with LMS systems
• Experience with virtual learning analytics and reporting systems
• Familiarity with process automation tools for learning delivery
• Automotive industry knowledge a plus