Senior Manager – Program Management

Senior Manager – Program Management

Requirements

• 6 – 8 years’ experience required: Prior corporate and global program management experience required with 6+ years handling multi program workstreams.
• Demonstrates as a deep Subject Matter Authority (SMA) in Project and Program Management process and tools. Required experience in Confluence and JIRA are a must with experience in Planview a plus.
• Strong technical background preferred with an understanding of requirements collecting, solutioning, and back-end testing, etc.
• Experience communicating optimally with high levels of management and direct client contact.
• Experience with software methodology development processes (i.e. ADLC, SDLC, Lean).
• Ability to build presentations and write cases for senior leadership.
• Ability to work under tight deadlines balancing multiple key business priorities.
• Ability to work very sophisticated problems and take care of a variety of work situations.
• Strong understanding of a variety of technology solutions.
• Highly experienced with dev/ops principles.
• Bachelor’s degree in related field required: Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.) or equivalent work experience preferred.

Responsibilities

• Lead project plans, roadmaps and execution to achieve the project goal using various development methods (i.e Agile, Waterfall, etc)
• Lead project changes using appropriate verification techniques to keep the project on track.
• Align partners and team members by ensuring a common understanding of expectations for the project.
• Responsible for ensuring detailed requirements, constraints, and assumptions with partners are identified and completed to establish the project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and completing the project charter.
• Work to identify and implement approved actions and workarounds to mitigate risks.
• Document high-level risks, assumptions, and constraints using historical data and guide judgment to understand project limitations.
• Own the adoption of key findings from project retrospectives.
• Improve team performance by leading, mentoring, training, and communicating effectively and in a timely manner.
• Act as a mentor and driver of the adoption of GT PMO processes and standards.
• Leverage knowledge of and experience with the following:
• Define project roles, responsibilities, tools, artifacts and standard methodologies.
• Support, lead, and ensure the standardization of processes for implementing projects across all clients, in accordance with standard methodologies related to the SDLC and ADLC.
• Identify and/or elevate ideas for improving the delivery model, ways of working and/or methodologies.
• Chips in to the performance of a team by overseeing work of other managers.
• Effect change within a function without direct exercise of command. Can be internal and external and primarily of shared interested.
• Solve difficult problems impacting a team or project; identify ways to improve current customer needs.
• Accountable for handling projects using various development methods (i.e. Waterfall, Agile, etc) with moderate risk.
• Develops and completes vital artifacts that are critical for successful project and program management.

Preferred Qualifications

• Strong technical background preferred with an understanding of requirements collecting, solutioning, and back-end testing, etc.
• Project Management Professional (PMP) preferred; Agile Certifications preferred (e.g. PSM, CSM, etc.) or equivalent work experience preferred.