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Senior Manager – Systems Engineering Management

Senior Manager – Systems Engineering Management

CompanyServiceNow
LocationKirkland, WA, USA
Salary$168900 – $295600
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
  • 7+ years’ experience leading systems/software/hardware development and engineering, release management and DevOps across a global 24×7 production environment.
  • Deep background in Linux systems architecture and engineering on a global scale.
  • Fluency with the components of infrastructure including hardware platforms, OS, virtualization, Azure public cloud, and web applications and databases.
  • Prior experience in software development/engineering, release management, DevOps and managing large-scale server infrastructure.
  • Experience with configuration management platforms at scale.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Work cross-functionally to build consensus and drive complex projects and issues to completion.

Responsibilities

  • Manage the quarterly and annual planning, team objectives, individual goals, deliverables, hiring, development plans, and performance reviews.
  • Provide technical guidance for systems optimization opportunities and participate in architectural reviews.
  • Assess risks, vulnerabilities and mitigations of existing systems to ensure these systems are highly available, operationally sound, perform at scale and exceed customer expectation.
  • Collaborate with peer teams on complex, global engineering efforts to ensure architecture agreement, resource coordination and implementation timelines.
  • Represent the global Systems Engineering team to both internal and external stakeholders.

Preferred Qualifications

    No preferred qualifications provided.