Senior Manager – TDS Operations
| Company | TD Bank |
|---|---|
| Location | Toronto, ON, Canada, Markham, ON, Canada |
| Salary | $108800 – $163200 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in Finance, Business, Law, or a related field
- Minimum of 7-10 years of experience in payments operations, compliance, or risk management, with a significant focus on SWIFT systems and international payments
- Proven experience in managing compliance programs and industry relations in the financial services sector
- Strong background in data analysis and metrics management
- Deep understanding of SWIFT messaging standards, compliance regulations (e.g., AML, sanctions), and international payment systems
- Excellent analytical, problem-solving, and decision-making skills
- In-depth understanding of AML, FINTRAC, KYC, OFAC sanctions, and other regulatory frameworks related to cross-border payments
- Strong leadership and communication skills
- Experience working in fast-paced, high-volume payment operations environments
- Proven leadership and team management experience
Responsibilities
- Oversee the development, implementation, and management of compliance frameworks for GPDO, ensuring alignment with regulatory requirements (e.g., AML, KYC, sanctions screening, and ISO 20022)
- Monitor regulatory developments in the payments industry, ensuring timely updates and adaptations to internal policies and procedures
- Collaborate with internal legal and compliance teams to manage audits, internal reviews, and regulatory examinations related to GPDO
- Develop and lead training programs to keep the GPDO team informed of compliance requirements and regulatory updates
- Develop and implement risk management strategies related to payments, ensuring the identification, assessment, and mitigation of potential operational and regulatory risks
- Coordinate with the internal Risk Management team to ensure that payment processes adhere to the organization’s risk tolerance levels and industry standards
- Act as the primary point of contact for external regulatory agencies and SWIFT regarding compliance and risk matters
- Establish and manage a robust monitoring and reporting system to track compliance metrics and identify potential risks or breaches
- Prepare and present regular compliance reports to executive leadership and regulatory authorities, as required
- Respond promptly to regulatory inquiries or audits related to wire payments and oversee the remediation of any identified issues
- Work closely with internal teams, including Operations, IT, Risk Management, AML, Internal Audit, and Legal, to ensure compliance requirements are embedded in payment processes and systems
- Provide guidance and support to cross-functional teams on compliance-related matters, and act as a liaison with regulators and industry bodies
- Develop and maintain relationships with external regulatory bodies, industry groups, and SWIFT network stakeholders
- Design and implement training programs for staff on SWIFT wire payments compliance, ensuring awareness of regulatory changes and compliance best practices
- Promote a strong compliance culture within the organization, emphasizing the importance of regulatory adherence and ethical behavior
- Continuously assess and enhance compliance processes, leveraging technology and data analytics to improve efficiency and effectiveness
- Collaborate with technology teams to ensure that payment systems are configured to support compliance requirements, such as automated sanctions screening and transaction monitoring
Preferred Qualifications
- Advanced degrees (e.g., MBA) or professional certifications (e.g., CAMS, CTP, or CRCM) are highly desirable