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Senior NEN Analyst

Senior NEN Analyst

CompanyStrategic Data Systems
LocationDahlgren, VA, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s
Experience LevelSenior

Requirements

  • High School degree. Bachelor’s Degree strongly preferred
  • Secret clearance or above (T3/T3R investigation)
  • Six (6) years of professional experience in relation to NEN programming including Network Enterprise Tool (NET), CLIN offerings, and NEN ordering
  • CompTIA Security+ or equivalent IAT II certifications

Responsibilities

  • Utilize diagnostic methods to identify issues, analyze root causes, and recommend solutions for resolving common hardware, software, and network failures.
  • Support users with data migrations during system upgrades or Tech Refresh events.
  • Monitor the organization’s shared mailbox to ensure timely responses and support for user assistance requests.
  • Manage public folders, including assigning permissions and administrator roles as needed.
  • Oversee shared drive administration, including user training for content managers and responsibilities related to configuration management.
  • Maintain and enhance IT procedures that support organizational operations and best practices.
  • Assist with Information Management (IM), Information Technology (IT), and Information Assurance (IA) data calls as required by the Department Information Officer (DIO).
  • Contribute to the development and submission of monthly progress and status reports.
  • Coordinate and maintain current documentation for the Navy Enterprise Network (NEN) site.
  • Update and manage the NET asset database to ensure accurate tracking of IT inventory.
  • Assist in developing and maintaining Standard Operating Procedures (SOPs) for all NET-related processes

Preferred Qualifications

    No preferred qualifications provided.