Senior Payroll Manager

Senior Payroll Manager

Requirements

• Bachelor’s degree in Accounting, Finance, or related field
• Certified Payroll Professional (CPP) preferred
• 8-10 years of experience in full cycle, multi-state and multi-FEIN payroll processing
• Minimum of 5 years managing, coaching, and developing diverse team members
• Experience in federal, state, and local tax filings with expertise in resolving complex tax issues
• Experience with payroll accounting and its impact on financial systems
• Proven ability to lead cross-functional projects
• Proficient in Workday, UKG, Oracle or similar payroll systems
• Experience with ADP Smart Compliance
• Intermediate proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
• Strong understanding of 401(k) processes, Section 125 Cafeteria Plans, and deferred compensation plans
• Knowledge of wage withholding orders, garnishments, and levies
• Ability to analyze and resolve complex payroll issues and calculations
• Self-starter with a strong sense of accountability
• Ability to optimize processes and drive operational efficiency
• Delivers outstanding customer service and builds strong work relationships
• Excellent communication skills and ability to work under pressure
• Organized, adaptable, and deadline-driven, with the ability to maintain composure and make decisions in stressful situations

Responsibilities

• Oversee and support the Payroll Manager in executing end-to-end payroll processing for weekly, biweekly, and off-cycle payrolls for union and non-union Team Members
• Ensure accurate processing of manual checks, stale-dated checks, voids, returned direct deposits, garnishments, taxable fringe benefits, and relocation expenses
• Execute quarter-end and year-end processes, including related tax reconciliations and reporting
• Partner with external payroll service provider to ensure timely and accurate filing of Federal, State, and Local payroll tax returns, including year-end reporting and W-2 forms
• Coordinate and maintain continuous data synchronization and integrity across systems by identifying and resolving inconsistencies in job codes, employment status, and other pay data
• Serve as a subject matter expert on payroll and time and attendance systems supporting improvements and implementing procedural changes
• Foster a culture of accountability, customer service, and continuous improvement through effective goal setting, coaching, and performance evaluations
• Ensure SOX compliance and maintain internal controls by updating procedures, MET Forms, and department policies
• Manage internal and external payroll and payroll tax audits, ensuring timely resolution of issues and delivery of audit materials
• Stay current on legislative and regulatory payroll tax changes and industry best practices to ensure compliance
• Collaborate with the Director of Payroll Services in planning and implementing payroll-related initiatives across multiple locations
• Partner with internal business partners across Accounting, Legal, Corporate Tax, Benefits, Talent, IT, and Operations to deliver a first-in-class payroll experience
• Manage relationships and deliverables with external service providers to ensure quality
• Act as the primary delegate for the Director of Payroll Services during absences, performing core duties and providing leadership continuity

Preferred Qualifications

• Certified Payroll Professional (CPP) preferred