Senior People Business Partner
Company | Commercetools |
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Location | Boston, MA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- 6+ years experience in Business Partnering within a People/HR team
- Deep understanding of people management principles, HR best practices, and employment law
- Ability to align people strategies with business goals in a fast-paced, high-growth environment
- Strong interpersonal, negotiation, and communication skills to engage and advise stakeholders at all levels
- Skilled at navigating complex challenges, resolving conflicts, and driving solutions with a balanced approach
- Proven ability to collaborate with diverse teams and foster strong partnerships across the organization
- Comfortable working in dynamic environments; experience in global organizations is a plus
- Ability to anticipate business needs, drive initiatives, and contribute to long-term people strategies
Responsibilities
- Partner with leaders to understand their priorities and challenges, providing strategic people guidance that drives business success
- Advise on org design, talent strategy, engagement, and performance to help teams scale effectively
- Join strategic planning conversations to align People initiatives with commercetools’ overall vision and growth goals
- Act as a trusted advisor, bringing insights on people policies, market trends, and best practices
- Support talent management by driving performance reviews, leadership development, and succession planning
- Identify high-potential talent and work with leaders to build tailored growth paths
- Be a go-to partner for employees and managers, helping navigate challenges, resolve conflicts, and foster a strong, people-first culture
- Spot performance gaps early and work proactively with leaders to drive improvements
- Coach and mentor managers on building high-performing, engaged teams
- Handle employee relations cases with fairness, transparency, and efficiency
- Use data and insights to identify trends, drive continuous improvement, and inform people decisions
- Stay ahead of evolving people practices, always looking for ways to optimize how we work
Preferred Qualifications
- Professional HR certification (e.g. SHRM-CP, PHR, SPHR, CIPD)
- Solid background in US employment law