Senior Pharmacy Technician

Senior Pharmacy Technician

Requirements

• Experienced pharmacy technicians who are registered with the State of employment
• Strong administrative/organization skills
• Detail orientation
• Ability to work independently
• Strong interpersonal communication skills
• Empathetic communicator
• Reliable and tolerant

Responsibilities

• Provide “legendary” care to hospital patients by providing a full suite of custom medication management services
• Work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
• Educate prospective pharmacy patients on how hospital serves patients and improves their overall care
• Support outpatient retail and specialty prescription medication needs
• Grow the specialty pharmacies patient population
• Ensure that patients remain on track with medication regimens
• Communicate effectively with the centralized Patient Service Center
• Help develop new processes to ensure smooth operations and patient care
• Identify medications requiring special storage and/or handling
• Answer, resolve and triage inbound inquiries
• Perform refill reminder calls under the supervision of a pharmacist
• Resolve insurance related issues, including prior authorizations (PAs)
• Ensure appropriate documentation in all required systems/tracking mechanisms
• Manage, organize, and update relevant data using database applications
• Identify trends, resolves problems; recommend improvements; implement change
• Actively participate in process improvement initiatives
• Act as a value-added business partner to stakeholders throughout the organization
• Protect organization’s value by keeping information confidential
• Update knowledge by participating in educational opportunities

Preferred Qualifications

• Nationally certified as a CPhT preferred but not required
• 3-5 years’ experience as a Pharmacy Technician preferred
• Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus