Senior Product Analyst – Salesforce
| Company | Okta |
|---|---|
| Location | Chicago, IL, USA, Bellevue, WA, USA |
| Salary | $114000 – $172000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of hands-on experience with implementing sales & marketing automation applications
- 3+ years experience with Salesforce Sales Cloud, Service Cloud, or Marketing Cloud
- Integration experience, including cross-functional processes
- Problem-solving and critical thinking skills, technical understanding, and the ability to articulate complex ideas
- Self-starter that seeks solutions without being told. Delivers high-quality, accurate work on time
- Exposure to the marketing life cycle, demand generation concepts, and related processes, including marketing resource management, outbound marketing, activity management, lead scoring, lead nurturing, account, and opportunity management
- Experience driving the end-to-end lifecycle, from conception to launch as well as post-launch support
Responsibilities
- Partner with multi-functional teams such as Marketing, Sales, and Services to streamline and optimize the processes related to Lead-to-Opportunity Processes.
- Work with product owners, analysts, and development teams to build solutions that support the scale for both business and BT.
- Gather requirements using interviews, document analysis, workshops, surveys, business process descriptions, use cases, scenarios, business analysis, and workflow analysis.
- Craft business requirement documents, process level flows, user stories, functional specifications, and system design specifications.
- Facilitate multi-functional alignment between business domains and BT on programs that deliver critical initiatives for the Lead-to-Order process area.
- Leverage marketing & sales systems and tools to the best possible extent and drive industry best practices for B2B enterprise automation technology innovations.
- Design and build solutions for Salesforce and related systems.
- Be a great partner to help define roadmaps and business priorities across all domains.
- Own system configuration and user setup as needed.
Preferred Qualifications
- Familiarity with tools such as Marketo Measure, Outreach, Fullcircle, Leandata, and 6sense is preferred