Senior Product Manager

5-7 years of experience in a similar role
Excellent attention to detail, demonstrating awareness of the urgency of communication while exhibiting diplomacy during daily interactions
Good technical knowledge of IP-related networks, architecture, design, and management as it relates to telecommunications and managed host industries
Demonstrated understanding of software development and product life cycle
Excellent writing, communications, customer service, and interpersonal skills
Confidence and ability to interface professionally with a wide spectrum of customers
Polish and professionalism in creating and delivering presentations and training sessions to a diverse set of groups, customizing messaging to suit the audience
Ability to effectively conduct formal and informal training sessions or presentations
Solid multi-tasking and problem-resolution abilities
The ability to effectively and efficiently instruct and guide customers on-site, online, and via telephone is essential
Ability to prioritize and manage time effectively
Quick learner with a desire to learn new tools and techniques
Demonstrated ability to work independently and partner effectively within and outside your immediate team to achieve desired business results
Experience in agile software development methodology

Managing the entire product line life cycle from strategic planning to tactical activities
Research customer and market needs and requirements
Write requirements in Agile Methodology and create wireframes
Fulfill scrum duties of a Product Owner as needed, including conducting sprint planning and reviewing meetings, authoring stories, and maintaining the product backlog
Establish and maintain the product roadmap by prioritizing solutions to align with business goals
Daily interaction with software developers and testers
Work with Marketing to produce product collateral and sales tools
Train both Sales Support and Technical Support in the use and operations of the product
Conduct product demonstrations for partners and key prospects
Occasionally support the Pre-Sales team during the sale process including possible assistance in the demonstration and deployment of the product (typically only for large opportunities or key accounts)
Attend Industry Conferences and Trade Shows and deliver presentations as required
Maintain current knowledge of competitive product positioning, feature sets, and messaging
Conduct hands-on and external analyses of competitive products

MBA + Computer Science or Engineering degree a plus
Solid understanding of the latest software technologies, trends, and strategies
Mac OS X, Linux, and Windows Server experience a plus
Completion of Pragmatic Marketing’s “Practical Product Management” course a plus
This position requires some travel (must maintain a valid passport at all times)