Senior Product Manager – AI – AI
| Company | Plusgrade |
|---|---|
| Location | Montreal, QC, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior |
Requirements
- 5+ years of experience in product management, with a proven track record of success in defining and launching successful products in complex technology environments.
- Strong understanding of AI concepts and technologies is a plus, but not required.
- Experience working with and managing cross-functional teams, including Product, Engineering, Data Science, and Marketing.
- Excellent written and verbal communication skills, with the ability to create clear and concise documentation to drive decisions.
- Strong customer focus and ability to translate customer needs into product requirements.
Responsibilities
- Define, write, and drive alignment on the 3 year plan for one or more AI-driven solutions.
- Create operational plans / roadmaps for milestones and resourcing.
- Partner with data science teams, product teams, and sales and marketing teams for continuous evolution toward autonomous decision-making.
- Effectively collaborate with a wide range of stakeholders, including Product, Engineering, Data Science, Legal/Policy, Sales, and Marketing, to ensure alignment on plans.
- Understand customer and consumer needs and opportunities, and identify how the AI-driven solution(s) can address those needs and opportunities.
- Ensure the solution meets customer needs, leading in communication with customers to ensure customers can achieve benefits from the solution.
- Utilize written docs to drive decisions, ensuring clarity, transparency, and alignment across teams.
- Create and maintain comprehensive product documentation, including product plans, requirements documents, and progress reports.
- Stay informed about opportunities in applied AI from news, academia, and other industries that could advance our solutions’ performance.
- Identify and assess potential threats to the AI-driven solution, including competitive pressures, technological advancements, and changing customer needs, and incorporate into product planning.
Preferred Qualifications
- Strong understanding of AI concepts and technologies is a plus, but not required.
- Experience in travel or loyalty is not required.