Senior Product Manager - Member Experience

Senior Product Manager – Member Experience

5+ years of consumer-facing product management experience across web and mobile apps; some AI and/or personalization experience strongly preferred.
Self-starter with bias to action, comfort with ambiguity, and orientation towards business outcomes
Proven track record of delivering successful products, ideally in a startup or fast-paced environment.
Excellent analytical, decision-making, and problem-solving skills.
Strong interpersonal and communication skills, with the ability to communicate complex concepts clearly and persuasively across different audiences.
Experience working with cross-functional teams in a collaborative environment.
Familiarity with agile development methodologies and user-centered design principles.

Work with the leadership team and wider Product org to set strategy within your team’s scope and act as the subject matter expert within that scope for the organization
Define, own, and socialize a data-driven roadmap that balances user & business needs with technical decisions and constraints
Lead and engage a cross-functional team of engineers, designers, subject matter experts, and data scientists to deliver high-impact products.
Develop goals and associated KPIs to understand the impact of your team’s work and iterate on launches, in partnership with Data Science
Develop deep relationships with cross-functional partners (design, engineering, data science, operations, sales, marketing) to gain an understanding of the key problems to focus on, and ultimately scope, plan, execute and launch valuable and high-quality experiences across both web and mobile platforms
Develop high-quality documentation & artifacts to ensure clarity for cross-functional partners and stakeholders
Guide product development lifecycle at every stage, optimizing processes and rituals that help the team thrive
Partner closely with Go-to-Market to develop product positioning and ensure cross-functional awareness for product changes.