Senior Product Manager – Student Engagement
Company | Clarivate |
---|---|
Location | Pennsylvania, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, MBA, PhD |
Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree or equivalent work experience
- 7+ years of experience leading products through the product lifecycle
Responsibilities
- Collaborate with the team to form and lead our Product Advisory Board.
- Evaluate product market competitiveness and user feedback to continuously improve product features and performance.
- Use data analysis and user research methods to improve product user satisfaction.
- Bring valuable insight into the workflows, needs, and motivations of faculty and academic stakeholders to help shape the product roadmap.
- Develop messaging and positioning for our suite of student engagement products in higher education.
- Survey the rapidly changing competitive landscape and synthesize insights for the product team.
- Understand market priorities, drive activities to deliver product to market according to roadmap and prioritization decisions, develop launch package including pricing and product bundling options; targeted segments; and competitive analysis.
- Own and execute internal release readiness including sales, customer support, and customer success training and enablement. Work with marketing to create clear, compelling communication assets for internal and external use.
- Support sales and marketing teams with consistent, differentiated messaging across channels.
- Engage with key stakeholders; Technology, UX, Marketing, Customer Success, Sales, and Operations to guide capabilities and constraints.
- Work closely with R&D, Marketing and other departments to ensure consistency in product development and promotion.
- Lead internal updates that keep stakeholders across teams aligned with product progress and market response.
Preferred Qualifications
- MBA, PHD or advanced degree in education, instructional design, or a related field
- Professional experience in the higher-education or education technology markets
- Strong communication and storytelling skills, with experience simplifying complex ideas for diverse audiences
- Familiarity with market analysis, customer insights, and business intelligence
- Strong analytical skills with experience in data-driven decision-making
- Excellent collaboration and communication abilities across cross-functional teams
- Ability to define and communicate product vision and strategy