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Senior Product Manager – Student Engagement

Senior Product Manager – Student Engagement

CompanyClarivate
LocationPennsylvania, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesBachelor’s, MBA, PhD
Experience LevelSenior, Expert or higher

Requirements

  • Bachelor’s degree or equivalent work experience
  • 7+ years of experience leading products through the product lifecycle

Responsibilities

  • Collaborate with the team to form and lead our Product Advisory Board.
  • Evaluate product market competitiveness and user feedback to continuously improve product features and performance.
  • Use data analysis and user research methods to improve product user satisfaction.
  • Bring valuable insight into the workflows, needs, and motivations of faculty and academic stakeholders to help shape the product roadmap.
  • Develop messaging and positioning for our suite of student engagement products in higher education.
  • Survey the rapidly changing competitive landscape and synthesize insights for the product team.
  • Understand market priorities, drive activities to deliver product to market according to roadmap and prioritization decisions, develop launch package including pricing and product bundling options; targeted segments; and competitive analysis.
  • Own and execute internal release readiness including sales, customer support, and customer success training and enablement. Work with marketing to create clear, compelling communication assets for internal and external use.
  • Support sales and marketing teams with consistent, differentiated messaging across channels.
  • Engage with key stakeholders; Technology, UX, Marketing, Customer Success, Sales, and Operations to guide capabilities and constraints.
  • Work closely with R&D, Marketing and other departments to ensure consistency in product development and promotion.
  • Lead internal updates that keep stakeholders across teams aligned with product progress and market response.

Preferred Qualifications

  • MBA, PHD or advanced degree in education, instructional design, or a related field
  • Professional experience in the higher-education or education technology markets
  • Strong communication and storytelling skills, with experience simplifying complex ideas for diverse audiences
  • Familiarity with market analysis, customer insights, and business intelligence
  • Strong analytical skills with experience in data-driven decision-making
  • Excellent collaboration and communication abilities across cross-functional teams
  • Ability to define and communicate product vision and strategy