Senior Salesforce Engineer

Bachelor’s degree in a related field or equivalent experience.
Minimum of 4 years of experience as a Salesforce Administrator.
Salesforce Administrator Certification (ADM 201) required. Advanced certifications are a plus.
Strong understanding of Salesforce Sales Cloud and Service Cloud.
Experience with process automation tools (Workflow Rules, Process Builder, Flow).
Proficiency in creating reports and dashboards.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.

Configure and maintain Salesforce Sales Cloud, Service Cloud, and other relevant Salesforce platforms.
Manage user accounts, profiles, roles, permissions, and security settings.
Create and customize objects, fields, page layouts, workflows, process builder flows, and validation rules.
Develop and maintain reports and dashboards to provide actionable insights.
Perform regular data maintenance, including data cleansing and deduplication.
Troubleshoot and resolve user issues and provide ongoing support.
Customize Salesforce to track partnership agreements, manage client relationships, and report on partnership performance.
Implement Salesforce solutions to track developer engagement, manage event registrations, and analyze developer community metrics.
Configure Salesforce to track influencer campaigns, manage influencer relationships, and report on campaign performance.
Optimize Salesforce for lead management, opportunity tracking, and sales forecasting.
Identify opportunities to streamline processes and improve efficiency within Salesforce.
Gather requirements from stakeholders and translate them into effective Salesforce solutions.
Document processes and provide training to users.
Work closely with cross-functional teams to understand their needs and provide timely support.
Communicate effectively with stakeholders at all levels of the organization.
Stay up to date on Salesforce releases and new features.

Experience supporting sales, marketing, or partnership teams is highly desirable.
Experience with influencer marketing, or developer relation workflows is a plus.