Senior Servicenow Developer

Senior Servicenow Developer

Requirements

• Bachelors Degree and 11 or more years of relevant experience. Will consider experience in lieu of a degree.
• Must be willing working on site in Chantilly, VA (no hybrid work schedule).
• Must meet 8570/8140 DoD Cyber Workforce Compliance requirement – have or obtain within 60 days of hire IAT Level II certification (CompTIA Security+ CompTIA Cybersecurity Analyst (CySA+), Certified Network Defender (CND), CCNA Security, Red Hat Certified System Administrator (RHCSA), etc).
• Advanced experience with ServiceNow implementations.
• Experience with development and implementation of ServiceNow ITOM and ITSM modules – Incident Management, Problem Management, Configuration Management.
• Advanced level understanding of ServiceNow required.
• Advanced level programming skills.
• A fundamental understanding of ITSM, ITIL and CMDB.
• Demonstrated skill to implement on time to a Project schedule, and able to handle multiple priorities in a fast-moving environment.
• JavaScript/AngularJS development experience.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
• Understands technical and functional design requirements related to ServiceNow.
• Willing and able to obtain a DoD Secret Clearance; current and active Secret clearance preferred.

Responsibilities

• Design and develop self-hosted ServiceNow instances in support of an on-prem environment supporting the USAF.
• Support configuring, developing, and optimizing ServiceNow ITSM capabilities within the platform.
• Act as a key contributor with integrations and data within the ServiceNow system.
• Provide technical specification and implementation of ServiceNow integrations across multiple source systems.
• Provide expertise on technical components related to development and integrations on ServiceNow.
• Develop the technical solutions, implements them, and performs the component integration tests.
• Understand the business needs and the needs to standardize processes and build this into the design.
• Understand the large scale thinking and approach needed for success of the project.
• Create and manage scripts, flows, business rules, APIs, and other ServiceNow coded capabilities within the platform.
• Integrate external data sources into ServiceNow.
• Build custom dashboards based on custom application data models and external data sources.
• Leads integration of new products based on client requirements.
• Address problems of systems integration, compatibility, and multiple platforms.
• Consult with project teams and end users to identify application requirements.
• Assist in the evaluation and recommendation of application software packages, application integration and testing tools.
• Instruct, assign, direct and check the work of others on the development team.
• Participate in development of software user manuals and technical reports.

Preferred Qualifications

• Strong communication, Strong presentation and writing skills.
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
• Organized and analytical, adept at working in a team environment.
• Current IAT Level II certification – CompTIA Security+ CompTIA Cybersecurity Analyst (CySA+), Certified Network Defender (CND), CCNA Security, Red Hat Certified System Administrator (RHCSA), etc.