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Senior Software Engineer – Sustainment
| Company | SailPoint |
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| Location | Austin, TX, USA |
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| Salary | $116900 – $217100 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Must be a US citizen
- 5-7 years of professional software development experience
- Experience with any object-oriented programming language like Java, C# and desire to work with Golang
- Excellent communication skills and collaborative demeanor
- BS in Computer Science or a related field
- Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment
Responsibilities
- Drive the maintenance of efficient, maintainable, robust microservices to deliver medium-to-high complexity features.
- Set a high bar for code reviews and fortify the team’s coding/quality standards.
- Work in an agile environment, collaborate with peers on code reviews, testing and customer issues.
- Develop/adopt testing frameworks, test plans to improve code quality and continuous delivery.
- Continue to maintain the “We built it, we maintain it” SailPoint culture:
- Participate in the product OnCall and TechOps process
- Devise monitoring capabilities to analyze application behavior and performance
- Develop dashboards, alerts, and logging for IDN services to proactively monitor, catch, and mitigate potential Staging/Prod impacting issues
- Leverage training plans and service leads to quickly ramp-up on IDN product and technical knowledge.
- As a member of a connectivity sustaining engineering team, you will focus on handling customer issues and bug support.
- Troubleshoot and resolve technical problems reported by our customers.
- Help self and the local members to develop product and technical expertise to become self-sufficient over time to own and maintain services.
Preferred Qualifications
- Experience with Distributed Systems, Cloud Computing, AWS
- SaaS production support experience running on AWS
- Experience using SQL/NoSQL, EKS, Kafka, Redis
- Experience using monitoring, alerting, and visualization tools like Prometheus, Grafana
- Familiarity and prior experience with supporting security and compliance of software systems and applications in FedRAMP (Federal Risk and Authorization Management Program) or other regulated environments is a plus
