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Senior Solution Engineer – Enterprise & Strategic
Company | Fundraise Up |
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Location | United States |
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Salary | $110000 – $160000 |
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Type | Full-Time |
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Degrees | Bachelor’s, Master’s |
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Experience Level | Senior |
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Requirements
- Bachelor’s or Master’s degree or equivalent experience.
- 5+ years of experience in implementation and solutions engineering, technical sales, or a related field at SAAS companies.
- Strong technical skills with experience in web infrastructure, web analytics, and data management.
- Salesforce, Hubspot, and other Integration experience.
- Experience with front-end website development (HTML/CSS/JS).
- Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.
- Proven ability to develop and maintain relationships with customers and internal stakeholders.
- Ability to work in a fast-paced, hyper-growth, and dynamic environment.
- Strong problem-solving skills, with the ability to solve complex technical problems creatively.
Responsibilities
- Actively engage in onboarding activities, ensuring successful implementations and customer satisfaction for large complex enterprise clients.
- Design, architect, and implement effective solutions that meet the unique needs and challenges of nonprofit organizations.
- Work closely with Sales and Customer Success teams to develop strategies to drive revenue growth.
- Collaborate with Product teams to ensure customer feedback is incorporated into product development.
- Work closely with other teams, such as Customer Success, Sales, Product, and Support, to ensure alignment and successful execution of projects.
- Develop and maintain relationships with key customer stakeholders, including C-level executives.
- Ability to manage high-stress situations and work under pressure to deliver results, juggling many active implementations simultaneously.
Preferred Qualifications
- Start-up experience.
- Salesforce development.
- Nonprofit or eCommerce experience.
- Experience working with International (preferably Eastern European) product and back-end teams is a plus.