Senior Solutions Architect – Post-Sales
| Company | Monte Carlo Data |
|---|---|
| Location | California, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- 3-5 years of experience in a technical, customer-facing role, preferably within the data technology space.
- Firm understanding of some of the following: cloud data warehousing, data lakes, ETL concepts and workflows, BI solutions, SQL, and working with APIs; Networking experience a plus.
- Experienced in use case discovery, scoping, and delivering complex solutions to multiple audiences.
- Worked with Enterprise customers before and managed multiple stakeholders and priorities.
- Been part of a high-performing team. We hold ourselves to a high bar and set ambitious goals.
- Experience identifying and improving internal and customer-facing processes.
- Previously worked in a startup environment. A high degree of ownership and appetite for ambiguity is critical, as well as a relentless desire to solve customer problems and chase down answers.
- Ability to travel to customer sites up to 25% of the time.
Responsibilities
- Be a strategic technical counterpart to the Success team at Monte Carlo.
- Define project scope based on the customer’s needs and requirements, guide clear outcomes, and communicate technical and value propositions.
- Deliver implementations of Monte Carlo, including on complicated data lake environments.
- Define “best practice” approaches for achieving a desired technical capability through Monte Carlo.
- Deliver training and enablement on advanced technical concepts to technical customers.
- Create collateral, documentation, and other technical materials as needed.
- Advocate on behalf of customers cross-functionally with Product, Engineering, Support, and Sales.
- Analyze customer trends and identify opportunities to drive product consumption growth.
Preferred Qualifications
- Experience in a startup environment. A high degree of ownership and appetite for ambiguity is critical, as well as a relentless desire to solve customer problems and chase down answers.