Senior Solutions Engineer

Senior Solutions Engineer

Requirements

• 6+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Master’s Degree in Computer Science, Information Technology, Engineering, or related field AND 2+ years experience in technical consulting, technical consultative selling, or related technical/sales/industry experience
• OR Doctorate in Computer Science, Information Technology, Engineering, or related field
• OR equivalent experience.
• Ability to travel up to 25% when needed
• French language business level proficiency.

Responsibilities

• Lead the Technical Sales Process: Own all technical aspects of the sales cycle, from discovery to qualification to proof-of-concept design/execution, and ensure a smooth transition to post-sales teams.
• Identify Customer Requirements: Synthesize customer business and technical needs, align them with GitHub solutions, and support digital transformation goals through innovative product features and best practices.
• Collaborate on Strategy: Build joint strategies with enterprise sales, customer success, Field CTO, and product teams, leveraging deep industry insights to drive product adoption and enhance customer experience.
• Be a strategic advisor: Act as a technical advocate and advisor, guiding customers through complex technical scenarios, including migrations from existing tools. Establish relationships with key decision-makers, offer strategic advice on secure software development practices, and communicate the benefits of embedding DevSecOps and AI throughout the customer’s technology landscape.
• Conduct (live) demos of GitHub’s products, integrating broader industry trends (e.g., AI, DevSecOps) and tools into tailored customer scenarios.
• Maintain an up-to-date understanding of GitHub’s product landscape, emerging trends in developer tools (e.g., Generative AI), and customer-specific challenges. Provide coaching and insights to internal teams based on industry expertise.
• Gather and share customer feedback internally to advocate for their needs and influence GitHub’s product roadmap. Address customer pain points by leveraging a strong understanding of GitHub’s extensible platform and integrations.
• Leverage technical resources and enablement programs to accelerate customer adoption and integration of GitHub’s solutions during the pre-sales process and communicating customer’s technical goals to guide post-sales teams to successful outcomes.
• Contribute to the creation of technical content for marketing initiatives, and actively participate as a speaker at industry events and conferences in Canada and the USA (when required), showcasing GitHub’s capabilities and sharing best practices with the broader community.

Preferred Qualifications

• Experience working in technical sales with Canadian customers
• Excellent written and verbal communication skills with prior public speaking experience
• Demonstrable knowledge of the enterprise Software Development Lifecycle (SDLC) with domain knowledge in one or more of the following: Source Control Management (SCM) including Git & GitHub workflows, and the value of DevOps & DevSecOps; Continuous Integration and Continuous Delivery (CI/CD) architecture, tools and workflows; DevSecOps, including software composition and security analysis, SAST/DAST tooling, and common patterns & industry trends; Artificial Intelligence’s impact on the developer tools space
• Experience working in or with large software development teams