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Senior Staff Software Engineer – Voice Intelligence Services – Kaia

Senior Staff Software Engineer – Voice Intelligence Services – Kaia

CompanyOutreach
LocationSeattle, WA, USA
Salary$185000 – $240000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 8+ years of experience shipping production quality code in Java, Go or C++
  • Strong software engineering skills
  • Proven technical and project leadership skills
  • Experience with cloud-based service applications and continuous-deployment projects
  • Willing to go above and beyond to help other team members
  • Ability to prioritize details along a path of iterative delivery
  • Ability to quickly ramp up new technologies and start contributing

Responsibilities

  • Working with voice/video streams and real-time transcriptions to extract intelligence and actionable insights
  • Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs
  • Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control
  • Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
  • Finding quick ways to prototype and test possible solutions to large problems
  • Looking up and down the stack for the best return on investment for any given pain point
  • Working on one of the most visible parts of Outreach’s product – to both our customers and the rest of our organization

Preferred Qualifications

    No preferred qualifications provided.