Senior Systems Engineer
| Company | Rocket Companies |
|---|---|
| Location | Detroit, MI, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in computer science or similar technical subjects or at least 3 years of related work experience
- Proficiency in scripting languages (eg, PowerShell) for automation and configuration management tasks
- Expertise in designing, implementing, and managing Exchange, Entra ID, M365 Global Administration, Active Directory, and PKI services
- Working knowledge of GPOs, AD Sites, Replication Topology, and native AD troubleshooting tools
- Proven experience with server class hardware and Windows server operating systems
- Proficiency with enterprise-level administration of network services such as DNS, TCP/IP, DHCP and troubleshooting
- Experience with integration of applications with Active Directory via LDAP and Kerberos for authentication and authorization
- Experience with identity federation, single sign-on (SSO), and multi-factor authentication (MFA) solutions
- Ability to participate in deep architectural discussions to ensure solutions are designed for successful deployment, security, and high availability
- Experience with designing and maintaining the customer-facing and corporate data center technologies
- Strong communication and interpersonal skills, with the ability to work effectively in a team-oriented environment
- Experience with taking projects from initial concept through planning and implementation
- Technical certifications (MTA, MCSA, MCITP, MCSE, AZ900 etc.)
- Comfort with mentoring systems engineers on technology or skills for which you’re the subject matter expert
- Ability to architect, design and implement a system fully from concept to implementation
Responsibilities
- Implementation, monitoring, and maintaining infrastructure on premises and in the cloud; systems include Exchange, Email Security, Active Directory, Entra ID (Azure Active Directory), and PKI
- Ensure all infrastructure components meet proper performance and capacity standards (scalability)
- Utilize enterprise tools to manage, monitor and secure large enterprise data center environments
- Provide technical expertise and support for troubleshooting and resolving issues related to Exchange, Email Security, Active Directory, Entra ID (Azure Active Directory), and PKI
- Troubleshoot server and network-related problems and quickly resolve issues
- Seek out automation opportunities to build consistency and quality with speed
- Research and implement new technologies
- Provide tier 3 support for Help Desk/Desktop personnel
- Participate in an on-call rotation and respond to after-hours escalations
- Troubleshoot production issues and analyze failures to minimize outages and interruptions
- Conduct training and knowledge sharing sessions to educate IT teams and end-users on new cloud- Exchange, Email Security, Active Directory, Entra ID (Azure Active Directory), and PKI
- Stay current with industry trends and best practices related to Exchange, Entra ID, Active Directory, Microsoft 365
- Collaborate with vendors and external partners as needed to support migration and ongoing operations
Preferred Qualifications
- Technical certifications (MTA, MCSA, MCITP, MCSE, AZ900 etc.)