Senior Talent Management Program Manager
| Company | Riot Games |
|---|---|
| Location | Los Angeles, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- Bachelor’s degree in Organizational Development, Organizational Psychology, Human Resources, or a related field.
- 6+ years in HR with at least 2 years focused on talent management or leadership development programs.
- Strong knowledge of talent management processes, including performance management, promotions, talent review, and succession planning.
- Proficiency in data analytics and tools such as MS Excel/Google Sheets; ability to maintain data integrity and leverage insights for decision-making.
- Demonstrated ability to scope, lead, and deliver complex projects.
- Critical thinker with a proactive approach to identifying issues and removing barriers.
- High integrity, discretion, and executive presence; ability to build trusted relationships and influence stakeholders.
- Exceptional verbal and written communication skills.
Responsibilities
- Execute global talent management programs, including goal setting, feedback, performance reviews, talent reviews/succession planning, promotion cycles and other initiatives.
- Lead the continuous improvement of program design and execution based on metrics, feedback, organizational needs, and user experience.
- Support program strategies and roadmaps, ensuring alignment with Riot’s goals and values.
- Act as a trusted advisor, responding to inquiries and requests for assistance from stakeholders.
- Plan and execute against project plans and operations for talent programs, collaborating with stakeholders such as HRBPs, People Systems, and other People Team members.
- Partner with the People Systems team to ensure talent tools and systems are optimized, configured, and ready for use.
- Manage data flow and analytics related to talent programs and outcomes, ensuring data integrity and appropriate security around sensitive information.
- Ensure consistent program delivery across regions by collaborating with regional stakeholders.
- Support program communication and change management across Riot stakeholders, including employees, managers, HRBPs, and leaders.
- Maintain dashboards, prepare reports, and distill actionable insights on program outcomes with key stakeholders, enabling better decision-making for individuals, teams, and Riot as a whole.
- Build and maintain strong relationships with global stakeholders, HRBPs, and cross-functional partners to ensure effective delivery of solutions.
- Partner with L&D and Internal Communications to develop and refresh training materials and resources.
Preferred Qualifications
- Deep understanding of the theory, application, and best practice methods across key HR domains, including performance management, career/leadership development, assessments, and compensation, and how they collectively influence organizational effectiveness.
- Experience implementing HR Programs in fast-paced global organizations, particularly in creative, technology, or gaming industries.
- Familiarity with Workday functionality.