Senior Technical Account Manager

Bachelor’s degree with 5+ years of experience in technical account management, product management, program management, engineering or solutions architect.
Must have the legal right to work in the country hired.
Exceptional written and verbal communication skills with a background in technical production or program management, engineering, architecture, or some other technical role.
Ability to assess the partner’s capability to perform an integration accurately.
Experience successfully representing your company to its affiliates and/or partners.

Work with the affiliate from initial technical engagement through to launch.
Act as the technical point of contact for the partners we are integrating with.
Field all questions quickly and effectively from partner teams.
Identify and resolve all issues prior to implementation.
Drive partners to adapt to our standard integration architecture.
Represent the voice of partners and take a data-driven approach to provide key partner insights about the integrations.
Ensure that partners stay within the defined strategy of the Partner Integration.
Work with Product Management, Engineering, Program management, and other identified teams to work through questions if needed.

Played a lead role in the delivery of a major product or feature launch, either as a technical account manager, product manager, program manager, engineer or solutions architect.
Ability to balance technical depth, product knowledge, business understanding, organizational and communication skills.
Understanding of back office systems, such as authentication, authorization, identity management, billing, and entitlements.
Understanding of affiliate equipment, including set top box, and how to work with the partner to integrate apps onto that equipment.
Effective communicator at all levels to all disciplines, from engineers to marketing/distribution to executive leaders.