Senior Technical Consultant – Dentaquest
| Company | Sun Life |
|---|---|
| Location | Silver Spring, MD, USA, Baltimore, MD, USA |
| Salary | $84500 – $126800 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior |
Requirements
- Proven experience with five or more years as a Technical Client Engagement Owner or a similar role in software development
- Bachelor’s or Master’s degree in one of the following: Computer Science, Engineering Management Information Systems or technical Information Systems
- Candidate must live or reside in State of Maryland
- Understanding of healthcare including eligibility processing, claims adjudication systems claims process workflow such as Claim intake, pre-adjudication, adjudication rule engine, EOB, EDI is required
- Experience in aligning product roadmaps with the client business strategy
- Technical understanding of cloud-native solutions in AWS (EC2, Lambda, API Gateway, RDS, DynamoDB, S3, IAM, Cognito, ECS, Kubernetes)
- Understanding of design, develop, and deploy scalable microservices using Python on AWS
- Understanding of secure front-end applications with OAuth, JWT, and token-based authentication
- Optimize user experience in authentication, ensuring fast, secure login flows
- Ensure high availability, performance, and security in a distributed cloud environment
- Understanding of design, implementation, and maintain Okta tenants for enterprise applications
- Understanding of SSO, MFA, Adaptive Authentication, and API Access Management using OAuth, OIDC, and SAML
- Understanding of Okta integrations with cloud (AWS, Azure, GCP), SaaS, and on-premises applications, leveraging APIs and automation
- Establishes, implements, and documents the technology integration or migration strategies
- Collaborative and influential in your approach, appropriately engaging team members to accomplish your objectives
- Flexible to work in a fast-paced, dynamic environment in a professional and timely manner
- Excellent verbal, presentation, and written communication skills
Responsibilities
- Providing expert knowledge of the architecture surrounding the aspects related to State of Maryland and consult to Business and Technology teams when detailed application architecture knowledge is needed
- Working with Business and Information Architects to review business drivers, needs and strategies and understand implications to the application architecture
- Lead the Managed Services elements of engagements
- Ensure and Monitor day-to-day processes to be the primary contact for the following: Data/file exchange (eligibility, claims, etc.), Correcting/confirming receipt of file delivery, Escalating to Client Data Management team and other SMEs as necessary
- Responsible for the Project Status/Planning and Deliverables – Reviews project plans, Project estimates, and developing project pipeline
- Works closely with the State of Maryland Manager and Division Manager to provide day-to-day oversight on project plans, resource plans and forecasts
- Collaborate with business partners and client to identify, track, develop, test, implement, maintain, and operate all interfaces necessary to meet all requirements of RFP
- Issue Management – Able to resolve project related issues escalated by project team
- Process Improvements – Proactively identifies ways to improve efficiency, increase quality, and decrease cost by applying both waterfall and agile methodologies
- Drive IT solutions through change management and training programs
- Represent the voice of the customer by synthesizing information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing
Preferred Qualifications
- 3+ years’ experience in IAM security, including at least 4+ years working with Okta
- Deep understanding of OAuth 2.0, OIDC, SAML, JWT, and SCIM
- Technical scripting skills with Python, JavaScript, PowerShell, or similar languages for Okta automation
- Strong experience with serverless architectures (AWS Lambda, Step Functions)
- Strong understanding of IAM security principles, encryption, and Zero Trust models
- Experience integrating Okta with Active Directory (AD), LDAP, and third-party IAM tools
- Strong knowledge of Zero Trust security models and identity governance