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Senior Technical Program Manager
Company | PagerDuty |
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Location | San Francisco, CA, USA |
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Salary | $146000 – $237000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior, Expert or higher |
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Requirements
- 7+ years of experience in Technical Program Management
- Experience running IT programs, data programs, business applications, security or related programs
- Experience doing department roadmap planning & reporting
Responsibilities
- Lead IT program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery
- Analyze large data sets quickly to identify complex patterns and relationships resulting in practical solutions to real business problems
- Anticipate bottlenecks, providing escalation management and making tradeoffs
- Identify unstructured problems and drive technical and operational improvement, business strategies, and technical solutions across teams
- Provide technical contribution working with cross functional teams to surface dependencies, risks, mitigation plans, and estimation refinement.
- Collaborate closely with cross functional partners to drive iterative process improvements
- Leverage tools and processes to improve productivity in support of the program
- Communicate successes, schedules, priorities, issues and overall program health to all levels in the company
- Create, track, and drive critical path, flagging and managing risks, dependencies and decisions that affect the program
- Drive program alignment on present and future outcomes that support company’s strategy
- Manage program financials related to capitalization
- Manage procurement processes related to the initiative
- Creation and distribution of impactful automated reporting
Preferred Qualifications
- Experience with managing large-scale programs with a wide impact radius (such as migrations/deprecations etc.)
- Monday.com experience
- Confidence leading and influencing
- Experience with financial systems