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Senior Technical Program Manager

Senior Technical Program Manager

CompanyPagerDuty
LocationSan Francisco, CA, USA
Salary$146000 – $237000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • 7+ years of experience in Technical Program Management
  • Experience running IT programs, data programs, business applications, security or related programs
  • Experience doing department roadmap planning & reporting

Responsibilities

  • Lead IT program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery
  • Analyze large data sets quickly to identify complex patterns and relationships resulting in practical solutions to real business problems
  • Anticipate bottlenecks, providing escalation management and making tradeoffs
  • Identify unstructured problems and drive technical and operational improvement, business strategies, and technical solutions across teams
  • Provide technical contribution working with cross functional teams to surface dependencies, risks, mitigation plans, and estimation refinement.
  • Collaborate closely with cross functional partners to drive iterative process improvements
  • Leverage tools and processes to improve productivity in support of the program
  • Communicate successes, schedules, priorities, issues and overall program health to all levels in the company
  • Create, track, and drive critical path, flagging and managing risks, dependencies and decisions that affect the program
  • Drive program alignment on present and future outcomes that support company’s strategy
  • Manage program financials related to capitalization
  • Manage procurement processes related to the initiative
  • Creation and distribution of impactful automated reporting

Preferred Qualifications

  • Experience with managing large-scale programs with a wide impact radius (such as migrations/deprecations etc.)
  • Monday.com experience
  • Confidence leading and influencing
  • Experience with financial systems