Senior Technical Program Manager – Business Operations Systems
| Company | Procore Technologies |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- BS/MS in Computer Science, Engineering, Math or related field, experience in leading multiple initiatives is strongly desired.
- 8+ years of Program Management experience, including 6 or more years leading multiple complex technology-focused programs
- Self-starter able to track complex and/or large volume of details (technical and program related), manage and coordinate with 5-10 scrum teams, across multiple sites
- Excellent leadership and interpersonal skills. Demonstrated ability to work in a matrix environment, and ability to influence at all levels.
- Outstanding communication skills appropriate for engineers and executive-level audiences. Ability to communicate goals of programs, relationship to business goals, provide summarized exec views, while also being able to get into the details. Self-awareness of what to share with each audience.
- Exceptional ability to build strong relationships and leverage those relationships to influence across organizational boundaries for delivery of best outcomes.
- Good understanding of SaaS technologies or demonstrated ability to collaborate with engineering teams on complex technology programs with Kanban, Agile and Scrum development methodologies.
Responsibilities
- Partner with Business and Technology leaders to execute the strategy for one or more key programs to build Finance, Legal & HCM platform capabilities.
- Drive multi-year multi-phase program roadmaps, budgets, resource allocation plans across multiple contributing teams.
- Develop program charters ensuring the scope aligns with business priorities.
- Develop & deliver program plans that encompass all phases of planning, implementation, production readiness and support defining a cross-functional program structure.
- Provide steady leadership in the face of uncertainty, change, and aggressive deadlines common to a rapidly growing company with an evolving business model.
- Establish program operating rhythms leading cross-functional meetings and fostering teamwork. Quickly and effectively identify and clarify the critical few issues and drive appropriate decisions and actions. Communicate results clearly and in actionable form.
- Communicate progress, report status, providing relevant insights across organizational boundaries and levels from individual contributor to senior executive.
- Manage and track program execution to ensure successful, high-quality, on-time delivery by working through risks, and interdependencies.
- Partner with business and product development leadership to identify benefits, short- and long-term trade-offs and balance the needs of all stakeholders.
- Anticipate, recognize, and work through resistance or setbacks independently, work well with others when conflicts arise. See opportunities, ensure alignment with objectives, find common ground and promote understanding of alternative viewpoints before driving for closure and cooperation.
- Partner with other Technical Program Managers to define, socialize and implement organization-wide processes.
Preferred Qualifications
- Knowledge of hire to retire, accounting, billing and payment processing concepts and experience with finance (ERP), billing applications and payment processors preferred
- Agile experience and Certification(s) are a plus: AgilePgM, CSM, PSM, CAPM