Senior Technical Systems Analyst
| Company | Royal Bank of Canada |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of experience in an application development, application maintenance, Infrastructure development or Infrastructure maintenance role
- Hands-on experience with risk management.
- Experience with disaster recovery scenarios and planning.
- Advanced experience in documentation and are detail oriented.
- Excellent communication skills with the ability to adjust technical context to the respective audience
- Experience in the management of multiple parallel ongoing tasks as the product owner
- Ability to lead investigations of high impact incidents coordinating multiple parties and communicating the respective state to all stakeholders.
Responsibilities
- Managing and reviewing vulnerabilities and compliance items for the application portfolio.
- Ensuring that the target dates for remediation and acceptance are met for all risks related to the portfolio.
- Coordinating the disaster recovery tests and managing the results.
- Serve as an Application Custodian
- Review and approve/reject implementation plans
- Ensure enterprise standards are followed and met
- Ensure project handovers are completed
- Serve as a key contact for application related requests
- Manage and prioritize the backlog of support Items
- Translate technical context into high level business language
- Support application compatibility testing
- Continue to improve the efficiency of the support team (e.g. Technical Automation, Process improvements, knowledge documentation and knowledge sharing)
- Continuously educate yourself about new added infrastructure and technologies
- Occasional off-hours support.
Preferred Qualifications
- University/College Graduate, preferably graduate in computer science, finance, mathematics, electrical or physical sciences
- Experience in support/ maintenance work
- Knowledge of search, analytics and machine learning tools (e.g., Elastic)
- Experience/understanding of automated build/deploy process through Jenkins/UCD and familiar with the DevOps / Agile/ Site Reliability Engineering
- Knowledge of other technologies used within our systems such as IBM-WMB/IIB/ACE, IBM-ODM, PCF, OpenShift, Hadoop, DB2, SCON, Linux, Archer, ServiceNow