Senior Trust and Safety Data Analyst - Search

Senior Trust and Safety Data Analyst – Search

Bachelor’s degree or equivalent practical experience.
4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
4 years of experience in data analysis, working with databases, and querying (e.g., SQL, MySQL).
2 years of experience in managing and defining project scope, goals, and deliverables.

Help to establish metrics to benchmark Generative-AI issues, quantify risks and guide improvements.
Develop datasets and run evals for engineers to evaluate and improve Search, Labs and Gemini learning and educational products.
Use technical judgment to drive project delivery, challenge proposals and identify risks.
Manage multiple interdependent projects of moderate to high complexity and scope against crashed timelines.
Develop and Improve tools through data analysis and technical expertise.
Enhance our operational workflows via process improvements and identification of automation opportunities.
Analyse and debug escalations and identify trends that can indicate bigger product risks.
Perform on-call responsibilities on a rotating basis, including weekend coverage.
Ability to review graphic, controversial, and sometimes offensive/sensitive content during the course of this role.

Experience working with abuse, spam, fraud or malware.
Experience working on product policy analysis and identifying policy risks.
Experience generating summary statistics, and drawing insights from quantitative and qualitative data.
Experience in relaying communications between technical and non-technical teams.
Experience using statistical analysis and hypothesis testing.
Experience analyzing Machine Learning models performance or working on LLMs.
Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.
Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.