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Senior UX Content Designer – Lending
| Company | Remitly |
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| Location | Seattle, WA, USA |
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| Salary | $136000 – $160000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- At least 5 years of content design experience with strong content strategy and UX writing skills and expertise in best practices.
- A Bachelor’s degree in English, Journalism, Communications, UX, Human-Computer Interaction, or equivalent experience.
- A UX content design portfolio that showcases your content design thinking and how you approach and iterate your work.
- Experience creating UX content for products with complex flows, multiple scenarios, dynamic content variations, and edge cases.
- Expertise with design tools, especially Figma.
- Familiarity with strategic content design tools such as content audits, gap analyses, empathy maps, messaging frameworks, and voice-and-tone frameworks.
Responsibilities
- Lead the UX content design work for complex 0-to-1 product development for Remitly’s diverse, international audience.
- Collaborate side by side with product design on user flows.
- Develop and refine messaging frameworks.
- Pinpoint the just-right terminology and content best practices to support both customer and business success.
- Ensure that Remitly’s UX product content and communications (SMS, push, email) are clear, concise, accessible, on-brand, and easy to localize.
- Use data, user research, and Voice of Customer feedback to inform UX content design decisions.
- Collaborate with UX researchers and product designers on hypothesis creation, research planning, remote and in-person UX research sessions, and evaluation.
- Partner with PMs and designers on A/B experimentation to uncover content insights.
- Work with our compliance and legal teams to ensure content integrity and alignment with international regulations.
Preferred Qualifications
No preferred qualifications provided.
