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Senior UX Designer

Senior UX Designer

CompanyPagerDuty
LocationToronto, ON, Canada
Salary$87000 – $122000
TypeFull-Time
Degrees
Experience LevelSenior

Requirements

  • 5+ years of UX design experience on B2B SaaS websites
  • Proven track record working with growth teams to optimize conversion rates through A/B testing and analytics across marketing funnels (MQLs, SQLs, form completions)
  • Ability to use data insights, stakeholder feedback, and user behavior analysis to inform web experiences
  • Expert proficiency in modern design tools (Figma) for creating and maintaining scalable design systems
  • Demonstrated ability to collaborate effectively with engineering, marketing, and growth teams to implement complex web experiences

Responsibilities

  • Web Design Strategy & Leadership: Develop compelling visions that solve user needs and business problems that creates a clear path from current state to future state stakeholder alignment.
  • End-to-End UX Design: Create user flows, wireframes, prototypes, and detailed specifications that optimize the web experience from discovery to conversion, incorporating market analysis and customer feedback.
  • Conversion Optimization: Partner with growth and analytics teams to identify and execute experiments that improve website conversion rates, focusing on the full acquisition funnel from lead generation to conversion.
  • User Journey Excellence: Understand and optimize the end-to-end customer journey for each of our key personas, identifying friction points and developing solutions that create seamless and delightful experiences.
  • Design System Implementation: Collaborate with web developers to ensure design solutions are technically feasible and maintain consistency across the platform while adhering to established design patterns.

Preferred Qualifications

  • Experience with WordPress or similar CMS platforms, analytics tools (GA4, Heap), and heat mapping tools (CrazyEgg)
  • Basic front-end development knowledge (HTML/CSS/JS) and experience working with component libraries and Storybook
  • Motion design and animation skills, combined with knowledge of atomic design principles for creating engaging, scalable web experiences
  • Track record of successfully partnering with Brand teams to develop cohesive digital assets across properties