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Senior UX Researcher – Consumer

Senior UX Researcher – Consumer

CompanyUber
LocationSeattle, WA, USA, San Francisco, CA, USA, New York, NY, USA
Salary$171000 – $190000
TypeFull-Time
DegreesBachelor’s, Master’s, PhD
Experience LevelSenior

Requirements

  • 3+ years of professional experience conducting user research
  • Master’s or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent industry experience in a product-centric environment

Responsibilities

  • Work with our Product and Design teams to creatively identify and explore new opportunities to help define product roadmaps, vision, and strategy
  • Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
  • Pioneer research methods when creative methods are necessary
  • Collaborate with a diverse group of cross-functional product, design, engineer, and product marketing partners to achieve alignment and impact
  • Synthesize and communicate research findings to drive understanding and user empathy across the organization
  • Use your expertise to teach your quantitative and qualitative methods to other members of this team

Preferred Qualifications

  • Previous experience conducting international research and working on products with global impact
  • Previous experience in B2C research
  • An understanding of research methods strengths and weaknesses and experience planning and conducting mid-to-large scale research projects across various product phases
  • Experience with mixed methods – both qualitative and quantitative – with a focus on more strategic research
  • Deep understanding of the strengths and weaknesses of different research methods, including when and how to apply them during various product phases
  • Ability to concisely and persuasively communicate research findings