Senior Veterinary Learning and Development Trainer

Licensed Veterinary Technician Credentialed in Georgia
High School Degree
Three (3) + years of experience in training programs and educational programs
3+ years of small animal veterinary experience or equivalent industry experience
Demonstrates strong experience in facilitation with knowledge of adult learning theory
Able to lead and develop new hire trainees through the onboarding experience
Excellent written and verbal communication skills, and able to effectively communicate with a diverse set of stakeholders
Demonstrated ability to translate business needs into action and drive successful outcomes
Well-versed in training, facilitation deliverables
Proficient with Microsoft office (PowerPoint, Excel, Word etc.)
Ability to travel to locations for new practice openings

This position will be focused on the delivery of training content to team members that are joining Chewy Vet Care for the first time.
Deliver consistent and effective content-based training to teams by using blended learning methods.
Facilitate engaging ILT (Instructor Lead Training) and VILT (Virtually Instructor Led Training) experiences.
Report trainee wins and opportunities to managers and stakeholders after training.
Coaching trainees in real time in a direct, positive manner and providing corrective action when necessary.
Conduct train-the-trainer sessions.
Partners with the cross functional teams as a subject matter expert to create and update training courses focused on the needs of the learner.
Drives engagement through facilitation and collaboration while modeling the culture and a customer focused mindset.
Transferring information in a way that’s engaging and easy to understand.
Assessing and addressing gaps in the learning experience to advance the business.

Bachelors degree preferred
Previous experience in customer service and/or other high-volume service-oriented industry

No information provided on Benefits.