Senior Workday Technology Manager

Senior Workday Technology Manager

Requirements

• Bachelor’s degree in related discipline and nine years of related experience; or
• Master’s degree in related discipline and seven years of related experience; or
• PhD degree in related discipline and two years of related experience; or
• Equivalent combination of education and experience.
• Excellent configuration experience across Workday modules, including business process and security framework configuration
• Experience in HCM technology-related development and maintenance
• Experience in Workday configuration
• Experience in working with teams in onshore-offshore model
• Experience working in Agile and sound knowledge of scrum methodology
• Comprehensive knowledge of HR Event Calendar, programs, including Diversity, Equity & Inclusion
• Customer service oriented with a passion for improved employee experience
• Knowledge of human resources processes and best practices
• Ability to maintain confidentiality and data accuracy when handling employee information
• Ability to work effectively in both a team setting or independently in a dynamically changing environment
• Thorough knowledge of agile processes
• Thorough knowledge of performing demand and capacity planning
• Excellent oral, written, and interpersonal communication skills; ability to understand and interpret stakeholder requirements & translate into meaningful metrics and reports
• Working knowledge of SLAs for Ops support
• Excellent analytical and technical skills with high attention to detail; demonstrated strength in problem-solving and multi-tasking
• Exposure to budgets and invoicing for external providers

Responsibilities

• Lead the exploration, evaluation, recommendation, design, and configuration of new features, functionalities, and security for HCM and associated modules within Workday.
• Analyze HR and Payroll process design, integrations, reporting, and workflow, and build out technological capabilities in line with the strategic needs of the business.
• Effectively collaborate with teams such as HR, Talent, Recruiting, Technology, Finance, and others to provide support for requests such as enhancements, defects, and new functionality.
• Lead and run design workshops to holistically map data flows, integrations, and changes for user personas.
• Provide best-in-class end-to-end solution recommendations and promote best practices for Workday Business Process design, workflow, and enhancements to the business.
• Create functional and technical systems documentation.
• Perform workday configuration changes (HCM, recruiting, benefits, learning and development, compensation, DEI, etc)
• Develop, create, and maintain a variety of Workday reports utilizing Workday Report Writer.
• Manage existing and new functionality and integrations in Workday HCM working with the other systems owners and internal/vendor technical teams.
• Manage the Testing/Validations for Workday system changes (Releases, Fixes, and Enhancements).
• Manage Workday’s release/updates process; perform fit and gap analysis on Workday processes and upcoming features that impact the overarching structure of our Workday ecosystem.
• Manage and review work performed by external consultants/providers and ensures high-quality and on-time delivery.
• Monitor and report on SLAs for operations
• Proactively advises and presents plan to IT and Business leadership on ways to continuous improvement to reduce inefficiencies in processes and improve end-user experience.
• Recommend and implement policies on reporting standards and offer technical solutions to gain process efficiency and improve data integrity.
• Partner with stakeholders (internal/external to HR) to understand new report/data requirements and ensures results meet the business needs within Workday.
• Educate and promote self-service reporting functionality with end users by utilizing various communication and training methodologies.

Preferred Qualifications

No preferred qualifications provided.