Server Assistant
| Company | Square One Concepts |
|---|---|
| Location | Scottsdale, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- A passion for providing exceptional customer service and exceeding guests’ expectations.
- Excellent interpersonal and communication skills to effectively interact with guests, servers, and kitchen staff.
- Ability to work in a fast-paced environment while maintaining composure and attention to detail.
- Strong teamwork and collaboration skills to support the serving team and contribute to a harmonious work environment.
- Knowledge of food and beverage service procedures and etiquette.
- Familiarity with health and safety regulations and best practices in a restaurant setting.
- Ability to work quickly and efficiently.
- Ability to work well as part of a team.
- Must be available to work evening, weekends, and holidays.
- Must have a valid Food Handlers Certification
- Must have an Alcohol Service Licensing or certification.
- Ability to operate point-of-sale systems – Aloha, Hot schedule and Paylocity.
Responsibilities
- Collaborate with the serving team to deliver exceptional service to guests by assisting with their needs promptly and courteously.
- Set up and prepare the dining areas before and after service, ensuring all tables are impeccably set with clean linens, polished silverware, and pristine glassware.
- Assist in maintaining the cleanliness and organization of the dining room, including clearing and resetting tables efficiently.
- Anticipate guests’ needs and promptly respond to requests, including refilling water glasses, bread baskets, and condiments.
- Assist servers in delivering food and beverages to guests’ tables with precision and attention to detail.
- Assist with the proper storage and handling of food and beverage items, including replenishing supplies as needed.
- Collaborate with the kitchen staff to ensure timely delivery of food orders and maintain smooth communication between the front and back of house.
- Stay updated on the menu offerings, specials, and wine selections to provide accurate information and suggestions to guests.
- Adhere to health and safety regulations and maintain a clean and sanitized work environment.
- Handle guest concerns and complaints professionally, promptly escalating any issues to the management team when necessary.
- Performs other related duties as assigned.
Preferred Qualifications
- Previous experience as a server assistant or in a similar role within a fine dining establishment is preferred.