Service – Business Development Center Administrator
| Company | Lithia Motors |
|---|---|
| Location | Wesley Chapel, FL, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Customer-focused, energetic, and self-motivated
- Experience in customer service or call center
- Strong communication skills – verbal and written
- Excellent computer skills
- Highly organized with attention to detail
Responsibilities
- Outbound and inbound customer phone calls.
- Respond via email and phone to Internet Leads
- Determine each customer’s needs by asking the correct questions
- Set appointments for Service Department
- Ensure a positive customer experience
- Introduce customers to Service Advisors
- Enter customer information into CRM
Preferred Qualifications
- Dealership experience is a plus, but not required.
- Bi-lingual (ability to speak Spanish) a plus!
- Experience with Volie, CDK and XTime a plus!