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Service Designer – GTM Transformation
| Company | Qualtrics |
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| Location | Seattle, WA, USA |
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| Salary | $133500 – $353500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of user experience design, particularly in Sales-focused environments, designing improving Salesforce experiences and implementing new back-end tech stack solutions (e.g. Zoura, Stripe, Netsuite or similar back-end platforms).
- A portfolio showcasing your ability to create engaging and effective user experiences, particularly for internal users, and explanation of impact delivered.
- Familiarity with Sales order processing, invoicing, and revenue recognition workflows.
- Proven track record of collaborating with sales teams to understand their needs and translating them into impactful design solutions.
Responsibilities
- Redesign user interfaces and workflows within Salesforce, along with other internal systems and tools, to streamline processes for sales teams.
- Conduct user research and gather feedback from sales professionals to inform design decisions and ensure solutions meet their needs.
- Establish design guidelines and best practices for all internal user experiences, ensuring consistency and quality across platforms.
- Work alongside Sales leaders and other stakeholders to identify issues and pain points, developing creative solutions to enhance productivity.
- Track the effectiveness of design changes through user feedback and performance metrics, iterating on designs as necessary.
Preferred Qualifications
No preferred qualifications provided.
