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Servicenow Solution Architect

Servicenow Solution Architect

CompanyRoyal Bank of Canada
LocationNew York, NY, USA
Salary$160000 – $250000
TypeFull-Time
Degrees
Experience LevelSenior, Expert or higher

Requirements

  • Minimum 7 years’ experience working in the ServiceNow platform
  • Minimum 5 years’ experience as a ServiceNow Solution Architect
  • 4+ years of experience in working in IRM domain, out of which minimum 2 years in the role of BCM Architect
  • Expertise in BCM processes: Business Impact Analysis, Business Continuity Planning, Exercise Management, Crisis Management
  • Minimum 2 years Solution experience in ITSM, ITOM, ITBM and Integrations
  • Knowledge of JavaScript, HTML, AngularJS, HTML, AJAX, CSS, JSON
  • Excellent knowledge of CSDM 4.0 and ServiceNow CMDB structure
  • Strategic thinker with excellent interpersonal skills to work across functions and businesses
  • Deadline-driven and results-oriented; able to meet consistently high-quality standards while handling a variety of tasks and deadlines simultaneously

Responsibilities

  • Design ServiceNow IRM/BCM solutions for our clients while working closely with stakeholders to understand their business requirements
  • Consult and advise on IRM/BCM best practices
  • Define the architecture of ServiceNow IRM/BCM implementations and oversee their deployment
  • Develops architecture and solution designs to support stakeholder objectives including alignment with ServiceNow implementation best practices
  • Assesses effort and complexity of ServiceNow Enhancements via Demands or Projects
  • Provide technical evaluation of ServiceNow Enhancements against ServiceNow platform
  • Collaborate with business partners, architects, and other groups to identify complex technical and functional needs of systems
  • Mentor ServiceNow developers on ServiceNow architecture and coding best practices
  • Create and recommend changes in development standards including design and coding standards
  • Look for opportunities to simplify code and existing or new architectures
  • Provide technical guidance in platform development and platform-wide solutions

Preferred Qualifications

  • Certified Implementation Specialist – Risk and Compliance
  • Micro-Certification – Business Continuity Management
  • ITIL Foundations certification