Services Business Strategy Director – Consumer Goods TPM
| Company | Salesforce |
|---|---|
| Location | San Francisco, CA, USA, Chicago, IL, USA, New York, NY, USA |
| Salary | $207100 – $343400 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Expert or higher |
Requirements
- Consumer goods trade promotion management experience, either working at a consumer goods company, consultancy, or software company that provides trade promotion management solutions
- Experience with the Salesforce platform and Salesforce’s Consumer Goods Cloud application
- Comfortable sharing and applying leading practices around Annual Operations Planning, Integrated Business Planning, Promotion Scenario Planning, Trade Promotion Optimization, Trade Funds Management, Claims and Settlements Management, Actualizations, Accruals, Post-Event Analysis and Revenue Growth Management
- Customer-centric and collaborative mentality, willing to commit to the customer, and will break down barriers to ensure customer success
Responsibilities
- Provide industry subject matter expertise as it relates to Salesforce products and services during the sales and delivery cycles
- Help position and sell large-enterprise consulting engagements to customers. Work cross-functionally within Salesforce to define the program scope, team, value narrative and pitch
- Conduct assessments and facilitate workshops to develop a future-state vision
- Perform and distill customer, industry and end-user research to identify key customer needs, expectations and experience-led business opportunities
- Identify enterprise business process/operations improvements to realize efficiencies and increase impact
- Develop multi-year, strategic roadmaps for immediate delivery that prioritize investments and support business objectives
- Help business and technology leaders adopt new digital operating models, governance strategies and approaches
- Uncover future Sales opportunities to drive customer value
- Develop strategic use cases to project the value of strategy, case for change and implications for the organization
- Cultivate solution/organizational adoption and strategy evolution to continue to deliver value with quicker delivery cycles
- Develop an Industry Strategy competency, share standard methodologies, advise and collaborate with peers
Preferred Qualifications
- 15+ years of experience consulting in enterprise-level technology transformation programs at Fortune 500 companies
- GTM support experience, including scoping, proposal development, RFP response, demos/presentations
- Experience in Enterprise Architecture, Business Strategy, Product Management, Agile, Program Governance, Experience Design, Change Management and/or Value Realization
- Salesforce product knowledge and solution design are required
- Knowledge of the key business value drivers and success metrics typical of large-enterprise companies
- Ability to develop Industry POVs that include identifying market trends, responses & solution offerings
- Ability to analyze and synthesize information, working in situations where data may be absent/ambiguous and creative approaches are required
- Comfortable pitching to C-suite executives, including objection-handling abilities
- Thrive working cross-functionally, particularly with Sales, Engagement Leaders, Solution and Technical Architects, Designers and External Partners
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)