Shipping/Receiving Clerk

Shipping/Receiving Clerk

Requirements

• Automotive dealership service experience is a plus
• A team player who is focused on providing exemplary customer service
• Ability to multi-task in a fast paced work environment
• Strong organizational skills and detail oriented
• Working knowledge of computers

Responsibilities

• Provide excellent customer service keeping in mind that our customer’s perspective comes first
• Maintain accurate parts inventory and assist the Parts department with routine audits, parts organization and tracking
• Ship, deliver, and receive parts orders
• Establish and maintain good working relationship with Wholesale and retail customers
• Assist all customers promptly and professionally including retail and service
• Maintain parts inventory, including stocking shelves, organizing bins, binning new parts and recording the location, conducting perpetual bin audits, and maintain special order bins
• Maintain a delivery board with departure times and destinations
• Maintain a detailed delivery log when handling returns and funds
• Assist in Physical Parts Inventory annually
• Deliver parts to technicians or part recipient; pull orders for counter persons when necessary
• Maintain clean and organized work area; all materials stored below the counter area
• Immediately notify parts manager of damaged parts or shortages
• Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards
• Complete all applicable Lithia and manufacturer training required for certification
• Sweep floors and empty trash containers daily, and maintain a clean parts department
• Maintain clean delivery vehicle. Drive cautiously and safely staying within the laws of the road
• Other duties as assigned

Preferred Qualifications

• Automotive dealership service experience is a plus