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Site Reliability Engineer

Site Reliability Engineer

CompanyCitigroup
LocationMississauga, ON, Canada
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelJunior, Mid Level

Requirements

  • Proficiency in Python, Java or Nodejs preferred.
  • A good understanding of the Software development lifecycle and Pipeline management.
  • Basic understanding of observability principles and SLO/SLIs
  • Experience in using monitoring tools like Grafana, Kibana, Prometheus, and AppDynamics.
  • Basic working knowledge of data visualization tools like Tableau.
  • Understanding of Agile concepts and related process.
  • Working or theoretical knowledge on openshift, Tekton and Harness pipelines
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.

Responsibilities

  • Work with highly motivated SRE and Support team members to design, implement and maintain monitoring solutions using tools like Grafana, Kibana and App dynamics.
  • Contribute to the projects and sprints related to firming up of SLOs/SLIs for Developer pipeline applications ensuring high availability and performance.
  • Look to proactively identify bottlenecks in application performance and help implement solution.
  • Harness the knowledge of Python/Javascript/Go to come up with scripts to automate and streamline operational tasks.
  • Curious and be open to work on projects related to Generative AI and task automation which will be a major focus of 2025.
  • Take ownership over complex problems and work with the team in driving resolution.
  • Look for proactive solutions but don’t be afraid to get stuck in when incidents demand.
  • Analyze system logs and metrics to identify root cause of issues
  • Effectively communicate technical details to both technical and non-technical audiences.
  • Work collaboratively with development, operations, and other teams to ensure alignment and smooth execution.
  • Contribute to a culture of continuous improvement and knowledge sharing.

Preferred Qualifications

  • Proficiency in Python, Java or Nodejs preferred.