Skip Services Manager - Hybrid

Skip Services Manager – Hybrid

High School Diploma or equivalent is required.
Bachelor’s Degree is preferred.
Three (3) to five (5) years of automotive finance experience or equivalent required.
Five (5) to ten (10) years of automotive finance experience preferred.
Three (3) to five (5) years of experience in the repossession, collections, or skip tracing field is required.
Five (5) to ten (10) years of experience in the repossession, collections, or skip tracing field preferred.
Implement and assure adherence to company policies and procedures regarding Equal Employment Opportunity.
Adheres to company initiatives on business ethics and conduct.
Adheres to federal/state laws and regulations regarding MSDS, OSHA, and EPA compliance.

Oversee and direct the daily activities of the Skip Trace Department and team managers.
Ensure contracted repossession agents act in compliance with PAR North America’s standards.
Monitor employee performance and provide feedback to the Director of Operations.
Track and grade employees on performance, mediate disputes, and audit employee accounts contents to ensure compliance with PAR’s standards.
Maintain current and develop new client contracts and relationships.
Assist and coordinate PAR litigation matters as needed.
Monitor job performance of direct reports.
Coordinate and maintain a balanced workload for all team members, including having a good understanding and ability to perform each job function.
Conduct sales calls to new and existing clients.
Perform other assignments as specified by PAR Senior management.
Have knowledge of and provide reports as specified by senior management.
Develop and maintain a basic understanding of all systems as needed.