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Social Media & Community Manager
Company | Fictiv |
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Location | San Francisco, CA, USA |
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Salary | $80000 – $115000 |
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Type | Full-Time |
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Degrees | Bachelor’s |
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Experience Level | Mid Level |
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Requirements
- Bachelor’s degree in Mechanical Engineering, Manufacturing, Marketing, Communications, or a related field
- Minimum: 3+ years managing social media and/or online communities
- Deep understanding of mechanical engineering, manufacturing, product design, or supply chain
- Social media savvy with experience engaging technical audiences
- Proficiency with Sprout Social, Google Business Apps, Slack, and Asana
- Excellent communication skills—capable of writing sharp, engaging, and brand-aligned social copy
- Highly responsive, organized, and able to manage multiple platforms and conversations simultaneously
- Data-driven mindset, using analytics to refine strategies and improve performance
Responsibilities
- Develop and implement engaging social media campaigns aligned with marketing and business objectives
- Plan, write, and publish content across LinkedIn, X, YouTube, Instagram, Facebook, and TikTok
- Collaborate with brand, product marketing, creative teams, and technical SMEs to develop compelling social content
- Monitor and actively engage with comments, mentions, and direct messages to foster conversation
- Build relationships with our audience, answering technical and manufacturing-related questions with accuracy and authenticity
- Track engagement, audience growth, and other key performance indicators (KPIs)
- Work closely with regional marketing teams to ensure localized content resonates
- Identify and collaborate with influencers, partners, and industry thought leaders
Preferred Qualifications
- Preferred: Experience engaging engineering, manufacturing, or technical audiences
- Familiarity with content creation tools (e.g., Canva, Adobe Suite) is a plus
- Basic understanding of video editing or graphic design is a bonus