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Social Media & Community Manager

Social Media & Community Manager

CompanyFictiv
LocationSan Francisco, CA, USA
Salary$80000 – $115000
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Bachelor’s degree in Mechanical Engineering, Manufacturing, Marketing, Communications, or a related field
  • Minimum: 3+ years managing social media and/or online communities
  • Deep understanding of mechanical engineering, manufacturing, product design, or supply chain
  • Social media savvy with experience engaging technical audiences
  • Proficiency with Sprout Social, Google Business Apps, Slack, and Asana
  • Excellent communication skills—capable of writing sharp, engaging, and brand-aligned social copy
  • Highly responsive, organized, and able to manage multiple platforms and conversations simultaneously
  • Data-driven mindset, using analytics to refine strategies and improve performance

Responsibilities

  • Develop and implement engaging social media campaigns aligned with marketing and business objectives
  • Plan, write, and publish content across LinkedIn, X, YouTube, Instagram, Facebook, and TikTok
  • Collaborate with brand, product marketing, creative teams, and technical SMEs to develop compelling social content
  • Monitor and actively engage with comments, mentions, and direct messages to foster conversation
  • Build relationships with our audience, answering technical and manufacturing-related questions with accuracy and authenticity
  • Track engagement, audience growth, and other key performance indicators (KPIs)
  • Work closely with regional marketing teams to ensure localized content resonates
  • Identify and collaborate with influencers, partners, and industry thought leaders

Preferred Qualifications

  • Preferred: Experience engaging engineering, manufacturing, or technical audiences
  • Familiarity with content creation tools (e.g., Canva, Adobe Suite) is a plus
  • Basic understanding of video editing or graphic design is a bonus