Social Services Director

Experience in social work, psychology, or a related field (SNF experience highly preferred)
Knowledge of discharge planning, case management, and community resources
Strong interpersonal and communication skills to work with residents, families, and teams
Ability to handle sensitive situations with professionalism, empathy, and discretion
Familiarity with state and federal regulations for skilled nursing facilities

Conduct psychosocial assessments upon admission and update as needed
Provide emotional and social support to residents and families
Address resident concerns and serve as an advocate for their needs
Facilitate resident and family meetings to discuss care plans and discharge goals
Develop and coordinate individualized discharge plans in collaboration with nursing and therapy teams
Connect residents and families with appropriate community resources (home health, hospice, transportation, housing, etc.)
Educate residents and families on post-discharge care needs and available services
Ensure compliance with federal, state, and facility policies regarding resident rights, social services, and discharge planning
Maintain accurate and timely documentation of social services interactions, progress notes, and care plan updates
Participate in interdisciplinary team meetings, surveys, and audits to ensure best practices in resident care
Work closely with nursing, therapy, and activities teams to provide a holistic approach to resident care
Establish and maintain relationships with hospitals, agencies, and community partners to enhance resources for residents
Assist in implementing programs that promote resident engagement, well-being, and satisfaction